Intellectual Property
The content, works and designs of this page, created by the operators of the site, are subject to the copyright laws of Latin America and Europe. Reproduction, processing, distribution and any kind of exploitation outside the limits of copyright law, require the written consent of the respective author and creator; Andina by Angélica ®️.
Downloads and copies of this page and all illustrations and designs; Characters, prints and patterns included, are not allowed and their use is only allowed for private and non-commercial use. If there is any content on this site, not created by the operator, the copyright of third parties is respected and agreed in advance. In particular, the participation content of third parties is marked as such. However, if you become aware of a copyright infringement, we ask you to notify us accordingly. If we become aware of any legal violation, we will immediately proceed to remove such content.
Obligation to label advertising content and affiliate links
Some publications created on our website are supported by advertising partners. This support is provided by sending goods without any obligation to pay any fees and/or by means of financial compensation for the advertising service. In addition, other links within our publications are so-called affiliate links. If a user of our website follows this link and then places a product order, we receive a contribution of the purchase price as a commission. The selection of our advertising partners is at our discretion and is based solely on our taste, style and beliefs. Advertising partners never create a publication, nor have any influence on how and if we present products. Each publication reflects only the personal taste of the brand and is aligned with our values.
Generalities
Andina By Angélica gestiona este sitio web. En todo el sitio, los términos «nosotros», «nos» y «nuestro» se refieren en lo sucesivo a Andina By Angélica. Andina By Angélica ofrece esta página web, incluida toda la información, las herramientas y los servicios que se ponen en este sitio a disposición suya, el usuario, siempre y cuando acepte la totalidad de los términos, condiciones, políticas y avisos contemplados aquí.
Al visitar nuestro sitio y/o comprarnos algo, usted interactúa con nuestro «Servicio» y reconoce como vinculantes los siguientes términos y condiciones (denominados en lo sucesivo «Términos del servicio», «Términos»), incluidos aquellos términos y condiciones adicionales y las políticas que se mencionan aquí y/o disponibles por medio de hipervínculo. Estos Términos del servicio se aplican a todos los usuarios del sitio, incluyendo de manera enunciativa mas no limitativa los usuarios que son navegadores, proveedores, clientes, comerciantes y/o que aporten contenido.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms of Service. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
New features or tools added to the current store will also be subject to the Terms of Service. You may review the latest version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any portion of these Terms of Service by posting updates or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after the publication of any changes constitutes acceptance of such changes.
Our store is hosted at wordpress Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.
SECTION 1: ONLINE SHOP TERMS
By accepting these Terms of Service, you represent that you are of age in your state or province of residence, or that you are of age in your state or province of residence and that you have given us your consent to allow any of the minors who depend on you to use this site.
You may not use our products for any illegal or unauthorized purpose and may not, by using the Service, violate the laws of your jurisdiction (including but not limited to, copyright laws).
It shall not transmit any worms or computer viruses or any code of a destructive nature.
Failure or breach of any of the Terms will result in immediate termination of your Services.
SECTION 2: GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions on various networks; and (b) changes to suit and comply with technical networking or device requirements. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or take advantage of any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission.
You agree not to reproduce, duplicate, copy, sell, resell or take advantage of any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without our express written permission.
SECTION 3: ACCURACY, COMPLETENESS AND CHRONOLOGY OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or updated. The material presented on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting major, more accurate, more complete or more recent sources of information. By relying on any material on this site you do so at your own risk.
This site may contain certain historical information. Historical information is inevitably not current and is provided only as a reference. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECCIÓN 4: MODIFICACIONES AL SERVICIO Y PRECIOS
The prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or interruption of the Service.
SECTION 5: PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
Customized products cannot be returned. If we fail to personalise the product, then it will of course be possible to replace it.
We have made every effort to show as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor is accurate. Most of our products are handmade so they can have small variations in size, color and shape.
We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time and without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer of any product or service made on this site is not valid where such product or service is prohibited.
We do not guarantee that the quality of any product, service, information or other material you have purchased or obtained will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place in our store. We may, in our sole discretion, limit or cancel amounts purchased per person, per household or per order. These restrictions may include orders placed with the same customer account, the same credit card or orders using the same billing or shipping address. In the event we make a change or cancel an order, we will try to notify you via email or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to have been placed by merchants, resellers or distributors.
You agree to provide complete and accurate purchase and current account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more information, see our Return Policy.
SECTION 7: OPTIONAL TOOLS
We may provide you with access to third-party tools that we do not monitor, control or contribute to.
Usted reconoce y acepta que brindamos acceso a dichas herramientas «tal como se encuentran» y «según disponibilidad» sin garantías, representaciones ni condiciones de ningún tipo y sin ningún tipo de respaldo. No tendremos ninguna responsabilidad como consecuencia del uso que haga de herramientas opcionales de terceros o en relación a ellas.
Any use you make of the optional tools offered through the site is at your own risk, and you must ensure that you are familiar with the terms under which relevant third-party providers provide such tools and approve them.
We may also, in the future, offer new services or features through the website (including the launch of new tools and resources). These new features or services will also be subject to these Terms of Service.
SECTION 8: THIRD-PARTY LINKS
Some content, products and services available through our Service may include third-party resources.
Third party links on this site may direct you to third party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, nor do we guarantee or assume any liability or liability for third party resources or websites, or for any other third party material, product or service.
We are not responsible for any damage or damage related to the purchase or use of goods, services, resources, content or any other transaction made in connection with third party websites. Carefully review third party policies and practices, and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to these.
SECTION 9: USER COMMENTS, OPINIONS AND OTHER COMMUNICATIONS
If, at our request, you send certain specific communications (for example, entries in a contest) or, without our request, send creative ideas, suggestions, proposals, plans or other materials, either online, by email, by post, or otherwise (hereinafter collectively referred to as 'comments'), you agree that we may, at any time, without restriction: edit, copy, publish, distribute, translate and use in any medium any comment you send us. We have no obligation (1) to keep any comment confidential; (2) pay any compensation for any comment; or (3) respond to any comment.
We may, but we have no obligation to monitor, edit or remove content that we in our sole discretion determine is illegal, offensive, threatening, libelous, defamatory, pornographic, obscene or objectionable, or infringes the intellectual property of any party or these Terms of Service.
You agree that your comments will not infringe any third party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory, illegitimate, abusive or obscene material, or contain any computer viruses or other harmful software that may affect in any way the operation of the Service or any related website. You may not use a fake email address, pretend to be someone else or deceive us or others about the source of comments. You are solely responsible for your comments and accuracy. We assume no responsibility or obligation for comments posted by you or by third parties.
SECTION 10: PERSONAL INFORMATION
The sending of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
SECCIÓN 11: ERRORES, INEXACTITUDES Y OMISIONES
There may be information on our site or on the Service that occasionally contains typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, change or update information, or cancel orders if any information on the Service or any related website is inaccurate at any time without notice (even after sending your order).
We do not assume any obligation to update, modify or clarify information on the Service or any related website, including but not limited to price information, except as required by law. No specified update or update date applied on the Service or any related website should be taken to indicate that all information on the Service or any related website was modified or updated.
SECTION 12: PROHIBITED USES
In addition to the prohibitions set forth in the Terms of Service, you are prohibited from using the Site or its content (a) for any illegal purpose; (b) to request others to perform or participate in any unlawful act; (c) to violate any regulations, international, federal, provincial or state local rule, law or ordinance; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, slander, denigrate, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) send false or misleading information;
(g) upload or transmit viruses or any other harmful code that affects or may affect the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of others; (i) send spam, phishing, pharm, pretext, spider, track or extract; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, or other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for infringing any of the prohibited uses.
SECTION 13: DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
We do not guarantee that the results that can be obtained from using the service are accurate or reliable.
You agree that periodically, we may terminate the service for indefinite periods of time or cancel the service at any time, without notifying you.
Usted acepta expresamente que su uso del servicio o la imposibilidad de utilizarlo corre por su riesgo. El servicio y todos los productos y servicios que se le entregan a través del servicio (salvo que así lo especifiquemos nosotros) se ofrecen «tal como están» y «según disponibilidad» para su uso, sin ninguna representación, garantía o condición de ningún tipo, ya sea expresa o implícita, entre las que se incluyen todas las garantías implícitas o condiciones de comerciabilidad, calidad comercial, idoneidad para un propósito particular, durabilidad, título y no violación.
In no event shall Andina By Angélica, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental damage, punitive, special or consequential of any kind, including but not limited to; loss of profits, loss of income, loss of savings, loss of data, replacement costs or similar damages, whether by contract, injury (including negligence), strict or other liability, arising out of your use of any of the services or any product purchased through the service, or for any other claim relating in any way to your use of the service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) published, transmitted or made available through the service, even if informed of its possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.
SECTION 14: COMPENSATION
You agree to indemnify, defend and hold harmless Andina By Angélica and our parent company, subsidiaries, affiliates, associates, officials, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, of any claim or claim, including reasonable attorneys' fees, that a third party has incurred due to its breach of these Terms of Service or of the documents they incorporate as a reference or that arise from its breach thereof, or for violation of any law or rights of a third party.
SECTION 15: DIVISIBILITY
If any provision of these Terms of Service is found to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the extent permitted by applicable law, and the unenforceable party shall be deemed separate from these Terms of Service, without such determination affecting the validity and enforceability of the other provisions.
SECTION 16: TERMINATION
The obligations and liabilities of the parties incurred prior to the date of termination shall remain in effect after the termination of this contract for all purposes.
These Terms of Service are in effect unless you or we terminate them. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If in our judgment you breach, or we suspect you have breached, any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice and you remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any portion thereof).
SECTION 17: FULL AGREEMENT
Failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules we have posted on this site or with respect to the Service constitute the entire agreement and understanding between you and us, and govern your use of the Service, superseding any agreement, prior or contemporary communication or proposal, either oral or written, between you and us (including but not limited to, previous versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18: APPLICABLE LAW
These Terms of Service and any separate agreement by which we provide you with Services shall be governed by and construed in accordance with the laws of Spain.
SECTION 19: CHANGES TO THE TERMS OF SERVICE
You may review the latest version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change or replace any portion of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your use of our website or the Service or your access to any of these continuously after the publication of any changes to these Terms of Service constitutes your acceptance of such changes.
SECTION 20: CONTACT INFORMATION
Questions about the Terms of Service should be sent to tropicalflowersaroundtheworld@andinabyangelica.com
Returns
We have a 15-day return policy, which means you have q5 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at tropicalflowersaroundtheworld@andinabyangelica.com.
Please note that returns will need to be sent to the following address: Calle San Francisco de Borja 16, Valencia, V, 46007, Spain or Zipaquirá, Colombia. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please note that if your country of residence is not Spain, Colombia or England, shipping your goods may take longer than expected.
You can always contact us for any return questions at tropicalflowersaroundtheworld@andinabyangelica.com. Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 3 day cooling off period.
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, postcards, posters etc, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
Please note that if you paid for the product in a currency other than EUR or COP, there may be a small variation of the refund you receive. The reason has to do with the exchange rate of currencies by entities outside Andina by Angélica and therefore, the amount of your refund will correspond exactly to the amount in EUR or COP that we received at the time of your purchase.
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tropicalflowersaroundtheworld@andinabyangelica.com.
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