Privacy Policy
Last updated: 23 of September 2026
This Privacy Policy explains how Andina by Angélica collects, uses, stores, and shares personal information when you visit this website, use its services, or make a purchase.
1. Data Controller
Data Controler: Andina by Angélica
Country: España
Contact: tropicalflowersaroundtheworld@andinabyangelica.com
2. Information We Collect
We may collect the information you provide when placing an order, requesting information, or contacting us, including your name, billing and shipping address, email address, telephone number, order-related information, and data necessary to process payments.
We may also collect technical and usage information such as your IP address, browser type, device information, time zone, pages visited, products viewed, traffic source, and how you interact with the website.
3. Cookies and Similar Technologies
We use technical and functional cookies to enable the operation of the website, maintain user sessions, and manage the shopping cart. Some cookies may remember preferences or help us analyse website usage.
The website may use Google Analytics and Meta Pixel to generate statistics, measure visits, and analyse the performance of campaigns and communications. These tools may collect information through cookies or similar technologies in accordance with their own privacy policies. We do not currently use Google Ads.
You can manage or reject cookies through your browser settings and, where applicable, through the cookie notice or cookie preference panel available on the website. Blocking certain cookies may affect the functionality of the online store.
4. How We Use Information
We use personal information to process orders, payments, shipping, returns, exchanges, and refunds; respond to enquiries; provide and improve our services; detect fraudulent activity or security risks; comply with legal obligations; and send marketing communications where you have provided consent or where another lawful basis applies.
5. Newsletter and Marketing Communications
If you subscribe to our newsletter, we will use your email address and any information you provide to send you updates, content, and product-related communications. You may unsubscribe at any time using the link included in each communication or by contacting us directly.
6. Legal Basis for Processing
We may process your personal data on the basis of contract performance when you make a purchase, compliance with legal obligations, your consent, for example for certain cookies or marketing communications, or our legitimate interests in maintaining and improving the security and operation of the website, always respecting your rights and freedoms.
7. Who We Share Information With
We may share strictly necessary information with service providers who help us operate the store and provide services, including hosting providers, WooCommerce, payment processors, shipping providers, email service providers, analytics tools, and advertising platforms such as Meta, where applicable.
We may also disclose information where necessary to comply with a legal obligation, respond to a lawful request from an authority, or protect our rights.
8. International Data Transfers
Some technology providers may process data outside the European Economic Area. Where this occurs, we will seek to ensure that such processing is carried out using the safeguards and mechanisms required under applicable data protection laws.
9. Data Retention
We will retain personal data for as long as necessary to fulfil the purpose for which it was collected and thereafter for the periods required by applicable legislation or for as long as legal liabilities may arise. Data used for marketing communications will be retained until you withdraw your consent or request to unsubscribe, unless another lawful basis exists for retaining the information.
10. Your Rights
You may request access to, rectification, erasure, restriction of, or objection to the processing of your personal data, as well as data portability where applicable. You may also withdraw your consent at any time without affecting the lawfulness of any processing carried out before its withdrawal.
To exercise your rights, please contact us at tropicalflowersaroundtheworld@andinabyangelica.com. You also have the right to lodge a complaint with the competent data protection authority.
11. Security
We implement reasonable measures to protect personal information against unauthorised access, loss, alteration, or improper disclosure. However, no method of transmission or storage can guarantee absolute security.
12. Children
This website is not intentionally directed at individuals who are unable to lawfully provide consent under applicable legislation. If you believe that a child has provided us with personal data, please contact us so that we can review the situation.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes to the website, our services, or legal requirements. The current version will be the one published on this page and will indicate its effective update date.
14. Contact
If you have any questions about this Privacy Policy or the way we process your personal data, please contact us at: tropicalflowersaroundtheworld@andinabyangelica.com.